Error code 1012 solutions in office 365-Microsoft Support

(Last Updated On: December 27, 2018)

Error 0-1012-Live Assist Tech Support:

This describes the Microsoft Office error code 0-1012(0) solutions in this article. It was found that many users having trouble to repair or install office programs on their Windows and Mac computers. The majority of issues are due to the Office licensing, Windows updates, insufficient system resources like disk space, internet connectivity, etc. So this article provides the solution for different kind of office issues related to error code 0-1012(0).

Live Chat
  • Office is Busy, There is a problem starting the Office Installation.
  • We are sorry, but we are unable to start your program.
  • Internet connection needed. Office error code 0-1012(0).
  • Background installation ran into a problem.

Microsoft Support :Error code 0-1012(0)

When operating system unable to add and/or remove the products that you are requesting, It requests you to verify file’s signature that required to install the office product. Usually, returns error code series 300XX, 1xxx series depends on the cause of the issue.

error code 0-1012(0)

Pic showing office error code 0-1012(0)

Office is Busy, There is a problem starting the Office Installation

It appears when you try to open any office program like word ,excel etc, and the office already in progress .it gives a message “we are either updating or helping you add/ or remove some programs.

Office busy error in office 2010

Office busy error while repairing

We are sorry, but we are unable to start your program.

Unable to start a program is a common error in a windows operating system that causes due to failed services of a program.

We are sorry, but we can’t verify the signature of files required to install your office product.

An Office product package is available in different forms like a disc or a click to run. In the case of a disc failure, you might see this error message which says signatures of files required to install the office product.

Unalbe to verify signature of files

Unable to verify signature of files

Internet connection needed. Office error code 0-1012(0).

While you performing the online repair for your office product this error message may occur due to internet problems. You can do a quick offline repair.

Also, Installation of Microsoft Office requires an internet connection depending on the version. The latest Office 365 suite comes with a click to run version which is a small setup file when you click on it, that would start the installation by downloading all the required files for the program. In the case of an intermittent connection or some connectivity failures, you might end up seeing this error 0-1012(0).

internet connection needed error message

Internet connection needed error message

 

Background Installation ran into a problem

This causes when your Office program related files are corrupted. It is required to repair your Office program. In addition, we need to check for malware or virus related issues on your computer.

Diagnose your computer to fix error code 0-1012(0):-

There are few ironically shown Office error codes which require an immediate action. There will be a log for every action on your computer which records all the events. It is termed as an Event viewer. This is a Windows Inbuilt program under system tools, it provides all the information for the problem causing keys.

Perform system file scan:-

System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.

To Run system file scan in your windows operating system, first Open command prompt (CMD) in admin mode and Run the command SFC/SCANNOW

Office error codes also can be fixed with this scan if they are not damaged much. If you see any file violations still exists after the scan then move to Event viewer to check what has caused the office error code 0-1012(0). Wach video to know how to perform SFC SCAN to fix office error code 0-1012(0).

How to use Event viewer to check office error logs:-

  1. Click on a start button.
  2. Type “RUN” and open the Run command prompt.
  3. Type “EVENTVWR” and press enter key to open Eventvwr logs.
  4. Double click on “windows logs” from the left-side panel and select “application “.
  5. Now you can see many logs in the center panel.
  6. Filter the logs to find office related issues and warnings by selecting Filter current log option from the Right side panel.
  7. 7. Find any critical, error logs the caused error code 0-1012(0).

If you can’t find any reasons for the issues then just take a chance to do a clean installation to save your time.

Repair/Uninstall office program: –

Applies To: Office 2016, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013

The following steps describe how to uninstall Office 2016 or 2013 products on a PC (laptop, desktop, or 2-in-1). For other versions of Office, including Office 2016 for Mac, or older versions of Office, see the section, Uninstall Office for Mac, Office 2010, or Office 2007 below.Try uninstalling Office using the Control Panel first. If that doesn’t work use the easy fix tool or try uninstalling Office manually.

 

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Related issues to error code 0-10120 in Office 365, 2010/2013:

Error code 30089-4,Error code 3-4,Error code 30033-4,Error code 30088-15,Error code 30145-27,Error code 30094-1,Error code 30145-13,Error code 30175-12,Error code 30126-1011,Error code 30102-13,Error code 30013-39,Error code 30043-11,Error code 30102-11,Error code 30045-13,Error code 30050-13,Error code 30058-26,Error code 30045-14,Error code 30088-8,Error code 30145-16,